FAQ

Common Questions

When will I start feeling something?
While many people feel a difference within 2-3 weeks, some don’t notice anything at all, and that’s okay. It’s what’s happening inside your body that counts. All in all, it takes 2-3 months for your whole body to reach a new equilibrium.
How should I take it?
Take 2 together, morning (for Focus) or afternoon/night (for Mood).
How does the subscription work?
Choose one (or both) of our supplements and we'll handle the rest. Your order will be handled with care and delivered directly to your doorstep.
How much is shipping?
It's on us. $0, Free, Nada for U.S. customers. For international shipments please enter your shipping location at checkout for an up to date rate.

Shipping And Returns

How long does it take for my package to arrive?
Your first order should arrive in 5-7 business days. Once the order has shipped, we'll send you an email to track it every step of the way. If you are on a subscription plan, and saving 10%, your future shipments will be sent on a rolling 30 day basis.
What is your return policy?
If you are unhappy with your product we will offer a full refund. All we ask is that you please tell us why. We’re always trying to improve.

Mood

Can I take Mood with other Alta products?
Yes. All Alta products are designed to be compatible and complement each other as a system.
What else should I know about improving my overall mood?
Mood is meant to be part of a generally healthy lifestyle, and to enhance your overall mood in a significant way for the rest of your life. That said, the best way to take full advantage of Mood is to:

1) leave work at work
2) take care of yourself - you know what this means (eat healthily, stay well-hydrated, sleep well, and exercise regularly)

Afterall, if you don't lay the foundation for your general well-being, Mood can only do so much.
Is Mood vegan / gluten-free / allergen-free?
Mood is vegan and gluten-free.
How will I feel after taking Mood?
Mood is like an afternoon on the beach with not a worry in the world. You will feel relaxed, like the stresses of the day have been washed away. The primary effects of Mood are realized over the long-term.*
Can I have Mood with coffee?
It is completely safe to take Mood with coffee.
What makes Mood so good for being balanced?
The ingredients. Each of them was selected for the respective calming, restorative, and anti-anxiety properties. The pairing of the ingredients will leave you feeling chilled out and restored, not to mention the saying goodbye to restlessness and the stresses of the day. Consider it like the "flow" of being balanced and at ease.

Focus

Can I take Focus with other Alta products?
Yes. All Alta products are designed to be compatible and complement each other as a system.
What else should I know about increasing my baseline cognition?
Focus is meant to be part of a generally healthy lifestyle, and to add and enhance your intellectual capabilities in a significant way for the rest of your life. That said, the best way to take full advantage of Focus is to eat healthily, stay well-hydrated, sleep well, and exercise regularly.
Is Focus vegan / gluten-free / allergen-free?
Focus is vegan and gluten-free.
How will I feel after taking Focus?
Focus will help you be more sharp throughout the day. However, the primary effects of Focus are realized over the long-term, as Focus is designed as an active, consistent investment in achieving peak cognitive performance.
Can I have Focus with coffee?
It is completely safe to take Focus with coffee.
What makes Focus so good for getting work done?
Focus aims for the perfect relationship between mental stimulation and performance (without over stimulation) that can lead to anxiety and become conuter-productive. Whereas, being under-stimulated or over-stimulated both lead to sub-optimal performance. Being in "flow" means that this perfect relationsip of feeling alert, cool, and in control has been achieved. The performance characteristics of Focus provide you enhancement for doing next level cognitive work.

General Questions

Where is ALTA manufactured?
The product is manufactured in the United States by a leading manufacturer of pharmaceuticals and supplements. We’re all about Made in America!
What ingredients are in each capsule?
Each of our supplements are designed for a specific purpose and real life application in mind. You can read more about the expert designed supplements on their respective product pages.
How should I store my ALTA?
Our supplements are best stored in a cool, dark, and dry place, away from your little kids. Keep away from heat or direct sunlight.
Is ALTA FDA approved?
By law, the FDA does not approve dietary supplements. But, the FDA does regulate both dietary supplements and dietary ingredients. At ALTA, we follow what the FDA established for dietary supplements called "current Good Manufacturing Practice" (cGMP) regulations requiring that manufacturers evaluate their products through testing identity, purity, strength, and composition.
Who should take ALTA?
ALTA products are formulated for the modern man ages 18-50. It can be safe and useful for those outside this range as well, but we suggest consulting your physician first.
What if I take more than the recommended dose?
Seriously though, you should just take the recommended dose. If you go against our recommendations (idk why you would) and accidentally double or triple the dose, there is no toxicity concern, but multiple vitamin overdose can occur when someone accidentally or intentionally takes more than the normal or recommended amount of supplements. This is for information only and not for use in the treatment or management of an actual poison exposure. If you have an exposure, you should call your local emergency number (such as 911) or the National Poison Control Center at 1-800-222-1222.
Are ALTA supplements non-GMO?
Yes. None of our ingredients are derived from Genetically Modified Organisms.
Are the bottles BPA free?
Yes, the plastic bottle and cap are BPA free and recyclable ♻️.

Billing and Subscription

What payment types are accepted?
Mastercard, American Express, Visa, Discover, and PayPal.
What if my package is damaged or missing?
Just shoot us an email at squad@projectalta.com, we’ll help you out.
When will my credit card be charged?
Once your order is placed, we will charge your credit or debit card. Your credit or debit card will then be charged every 30 days thereafter. However, if you have any concerns regarding your payment please feel free to contact us at squad@projectalta.com and we will help you out.
Do you store my credit card information?
Yes. However, we value customer safety, security, and privacy so you can be certain that our payment system is very secure. Our site is Level 1 PCI compliant, which means we meet the highest set of security standards designed to ensure that we maintain a secure environment.
How do I update my billing and/or shipping information?
Easy. Log into your account page to make those updates.
How do I cancel my subscription?
That’s too bad, we’re sad to see you go! However, if you need to cancel, just log into your account page (projectalta.com/account/login) click "edit" and then scroll down to click "cancel".